Thank you for choosing Villca Summer for your swimwear needs. Our Shipping & Delivery policy outlines how we process and deliver orders to ensure a smooth shopping experience.
1. Processing Time
- Orders are typically processed and prepared for shipping within 1-3 business days after payment verification. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
- We offer standard and expedited shipping options. The availability of these options may vary depending on your location and the items in your order.
3. Shipping Costs
- Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. You can view the shipping cost for your order during the checkout process before making a payment.
4. Estimated Delivery Times
- Delivery times vary depending on your location and the shipping method selected:
- Standard Shipping: Estimated delivery within 7-14 business days.
- Expedited Shipping: Estimated delivery within 3-7 business days.
- Please note that these are estimated delivery times and actual delivery may vary due to factors such as customs processing and local postal services.
5. Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by entering the tracking number on our website or the courier’s website.
6. International Shipping
- We offer international shipping to many countries worldwide. Shipping costs and delivery times may vary depending on the destination and local customs regulations. International customers are responsible for any customs duties or taxes imposed by their country.
7. Shipping Restrictions
- Some items, such as hazardous materials or oversized items, may have restricted shipping options. Please check product descriptions or contact us at [email protected] for more information before placing your order.
8. Delivery Issues
- If you have not received your order within the estimated delivery time or encounter any issues with your delivery, please contact our customer service team at [email protected]. We are here to assist you.
9. Changes to This Policy
- We reserve the right to update or modify our Shipping & Delivery policy at any time. Any changes will be effective immediately upon posting on this page.
10. Contact Us
- If you have any questions or require further assistance regarding our Shipping & Delivery policy, please contact us at [email protected]. Our customer service team is available to help.